1. Information We Collect

When you create or use a GadgetPOS account, we may collect shop information such as business name, owner name, email address, phone number, subscription plan, branch information, staff accounts, products, inventory records, repair tickets, sales records, expenses, and customer records entered by the shop user.

2. Customer and Repair Data

GadgetPOS allows shop owners and staff to store customer names, phone numbers, device details, repair notes, repair photos, signatures, payments, and service status. This information is used only to help the shop manage repairs, sales, inventory, and customer service.

3. Payment and Billing Information

We may store subscription plan details, payment status, renewal dates, and billing records. If third-party payment providers are used, their own privacy policies and security practices may also apply.

4. Camera, Barcode, and File Uploads

GadgetPOS may request camera access for barcode or QR scanning. The camera is used only when you open scanner features. Repair photos or uploaded files are stored only when a user chooses to upload them.

5. How We Use Information

We use information to provide POS, inventory, repair tracking, reporting, branch management, staff management, notifications, subscription access, technical support, and security improvements.

6. Data Security

We use reasonable technical and administrative safeguards to protect account and business data. Users are responsible for keeping their login details secure and for managing staff permissions carefully.

7. Data Sharing

We do not sell your business or customer data. Data may only be shared when required to provide the service, comply with law, prevent abuse, or support technical operations such as hosting, email, analytics, and payment processing.

8. Data Retention

We retain account, shop, repair, sales, and inventory records while your account is active or as needed for business, legal, support, and backup purposes. You may request deletion or correction of your data by contacting support.

9. User Responsibilities

Shop owners are responsible for ensuring they have permission to enter and store customer information in GadgetPOS and for complying with applicable privacy and business record laws in their location.

10. Contact Us

For privacy questions or data requests, contact us at support@gadgetpos.com.